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I desired to take a second to simply call out the amazing client service Connie Sanders in your Dallas Business gave my wife And that i in an incredibly demanding scenario. Connie went previously mentioned and further than to ensure we were being taken care of and her level of awareness to repairing our issues crammed working day was incredible, she single handedly restored my religion inside your Firm and she or he justifies congratulations for your function that she does.
I flew on American Airways for The 1st time and last. our baggage was harmed with black grease on it significant hunks out of your handles and wheels. your airplane was filthy and very not comfortable. the flight crew wasn't helpful whatsoever. My granddaughter was with me and is particularly about 6ft tall no room for her legs and human being laid again in her seat and he or she couldn't transfer in the least in her seat.
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I've to admit that I was selfishly satisfied to be able to book my flight just before all of your other shoppers and which the agent was in a position to remove the costs.
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My American Close friend bought tickets on my behalf but I have obtained no info from you. I haven’t received any “range†from you — how am I suppose to select up my ticket at Narita airport?
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I Hope factors don’t get cancelled on the last second. Myson is really a storm watcher, and is also fearful as I'm. My mom is obtaining surgery future week and expects me there Protected and sound. Be sure to retain that in mind. I'm gonna do my share of praying and hope this tends to work out.
I am holding reservations for flights departing 26 Sep. I booked this flight in June. I'm employing two vouchers as partial payment for these flights. I despatched the vouchers on the tackle provided in July.
The flight crew automatixallu designed me Test my bag Although thier were various open up overhead bins. See hooked up flight data. It might be nice whenever they crew did bot noticed it wasnt thier fault and dont blame them.
I have constantly been a loyal shopper to AA and do not imagine any of your shoppers should be treated With this method!
On Dec. fifth my wife, Tamar and buddies Keith and Janet Burd and I ended up coming back from a 7 day cruise on Celeb Cruise Strains. We ended up scheduled to return from Miami to Louisville, KY by way of Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we had been liable to lacking our connecting flight out of Charlotte. The ticket agent certain us that we might have loads of time to help make the relationship in Charlotte. Nicely, the flight bought later and later as well as ticket visit our website agent then explained to us that we would have to make any connecting flight improvements in Charlotte. Once the airplane finally arrived and all travellers boarded, there was another hold off due to mechanical difficulties. Then, the flight was cancelled and we were being explained to to return into the gate where by an agent would rebook us. Ok so…..150 travellers with just one agent !
What I wish to question from American Airways is can you men you should waive this fee for us. I realize I identified as in currently and paid the several, but in case you fellas can please help us out, that will necessarily mean quite a bit for our household With this holiday break.